American couple books Bermuda cruise, ends up in Canada

An American couple discovered a massive error: their cruise booked for Bermuda ended up taking them to Canada instead.

Published 20sem1 source

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The fact

The confusion resulted from a booking processing error by the travel agency.

This mishap raises questions about customer service quality and vacationers' consumer rights.

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Auto-synthesis from 1 media source · identified on April 23, 2026