AI reshapes commerce: 86% of executives embrace it
86% of retail executives believe AI raises customer expectations in 2026.
Published 10h1 sourceNotable
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200 %
This widespread adoption comes with a 200% increase in usage over the past year
The fact
This widespread adoption comes with a 200% increase in usage over the past year.
AI tools are becoming a key lever for personalizing the shopping experience.
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Why it matters
L'intégration de l'IA dans le commerce redéfinit les standards de l'expérience client, avec des implications majeures pour la compétitivité des entreprises et les attentes des consommateurs.